Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to provide a seamless shopping experience, and that includes ensuring that your orders are delivered promptly and safely. Please read our shipping policy below for more information on how we handle your orders.

1. Processing Time

All orders are processed within 1–2 business days from the time of purchase. Processing times may vary depending on stock availability or promotional periods. You will receive an email notification once your order has been shipped.

2. Shipping Rates

Shipping costs are calculated based on the weight, size of your order, and your location. You will see the final shipping charge during the checkout process before confirming your order.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days (available at checkout)
  • Overnight Shipping: 1 business day (available at checkout)

3. Shipping Locations

We currently ship to the following locations:

  • United States (all 50 states)
  • International (varies by country)

If you do not see your location listed at checkout, please contact our customer service for assistance.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through our shipping partners. Please note that tracking may take 24 hours to update.

5. Delivery Delays

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions or shipping carrier issues. If your order is delayed, we recommend checking the tracking information or reaching out to our customer service team.

6. Shipping Issues

If you encounter any issues with shipping, such as incorrect address details or missing packages, please contact us immediately. We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. However, we are happy to assist you in filing a claim with the carrier.

7. International Shipping

For international orders, please note:

  • Customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
  • We cannot guarantee delivery times for international orders due to customs processes and other delays.

8. Free Shipping

We offer free standard shipping on orders over $100 within the United States. The offer is applied automatically at checkout and cannot be combined with any other discounts or promotions.

9. Returns & Exchanges

If you are not satisfied with your purchase, please refer to our Return Policy for information on how to return or exchange items.

10. Contact Us

If you have any questions regarding your order or shipping, please don’t hesitate to reach out to our customer service team at [infotexocare@mail.com] We are here to assist you!